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Jim A. from New Berlin, WI wrote:
Thanks for your follow through. My new unit arrived this week and all is well.
Ingram's does live up to it's word and standards. God Bless and good luck with your future sales and endevors.
Jim A.

Rod from Wyoming, wrote:
I want to thank you very much for the service. It was 15 below here in Wyoming yesterday a.m. Sure was nice to have my furnace running. I will be sure to let my people know how I was treated, and the fast service. Thanks again Rod

Don B. from Phoenix AZ wrote:
Could not be happier. Our new room addition is great with the .1.5 ton Split heat pump in place. It was my first time ever working with A/C. Your support was great. It was much easier than I thought. I had a professional come and do the soldering of the main lines on both the air handler and outside compressor and releasing the Freeon into the system.Other than that I did the rest with your excellent help and guidance. I would recommend you to anyone who wants to do it themselves. Thank you.
Don B. Hot Phoenix Arizona

David W. from Atlanta, MI wrote:
I purchased a Goodman Furnace last fall from you. I was so impressed with everybody that I came into contact with, in this company. From the moment I placed my order I knew I was in good hands. After receiving the unit I had questions and with one phone call all questions were answered. I am so satisfied with Ingram\'s that I am now back on the website preparing to purchase the airconditioner for my business now. Thanks for the great service, and I am looking forward to dealing with you on this next project.

Mr. Mace from St. Joseph, MO wrote:
I received a furnace and condensing unit from your company. I was crunched for time and your company got my equipment to me promptly. I look forward to doing business with you soon.

Mr. Keith from Valdosta, GA wrote:
Excellent customer service -- continuous throughout and after receiving the product. The Goodman heat pump package unit I purchased is fantastic; and the quality is excellent. My experience with Ingram's Water & Air Equipment was incredible, from placing my order to receiving it; it couldn't have been simpler.

Thank you again,

Keith B.
Valdosta, GA

Mr. Stanhope from Swanton, VT wrote:
I just wanted to say thank you for all of your help purchasing my new furnace. we finally have it installed and it works great, thanks to all at ingrams water and air.

Thanks again,

David S.
Swanton, VT

Mr. Norm from Sumter, SC wrote:
This news definitely eases my mind...thank you. The unit arrived in
excellent condition and I was very pleased by the customer service I
received. Thanks again.

Mr. Gerald L. from Oneida, WI wrote:
I just thought I would drop you a short note telling you That your prompt and fast service is excellent. Thanks to you I now have a new Furnace installed.

Thank again

Gerald L.
Oneida, WI

Aron M. from Gillespie, IL wrote:
I ordered a 1.5 ton split system heat pump from you back in July and have been waiting for my renovations to get to a point where I could finalize the installation. That day came yesterday!!! I installed the entire system myself with only minor complications (mostly related to my inexperience). I had a contractor come in and make the final line connections and now I have heat!!! And not a day too soon either since the temperature is expected to hit the single digits this weekend so the system should get a good test.

I'm suprised by how quiet the system is. I\'ve been very careful to insulate the closet walls around the blower unit knowing that my son\'s room will be just on the other side but now that it\'s running, I see that I didn\'t really have to go to such pains. The system is barely audible outside of the normal "wind" noise.

I just wanted to say thank you for saving me so much money and the hassle of dealing with contractors. Several local companies bid the project at around $4,000 but, by doing it myself, I saved almost $2,500!!! NICE!!!

This system is installed upstairs and we plan to start renovating the downstairs in the Spring. You can rest assured that I\'ll be ordering another system from you when the time comes so I can finally get rid of our hot water heat system and all those bulky radiators.

Thanks again,
Aron M.
Gillespie, IL

Richard W. from Sweet Home, OR. wrote:
I have the Heat Pump hooked up and working it has been down to 28*and works just fine. The heat is not as hot as it is at 40* but that is to be expected. The contractor that finished the hook up was really impressed at how quite it was and is thinking about getting one. I want to thank you for all your help in helping me get this unit. I will highly recommend your company to people that want a Heat Pump.


Homer P. from Virgilina, VA. wrote:
You all are good people to deal with,thanks for all your help. Good price and good equipment. I recived the Goodman heat pump and air handler in good shape and have installed it. It is working great. Thanks Homer P.

Tim M. from Conyers, GA. wrote:
I just want to thank you for your good service. I have finished installing my new heat pump and everything went great. You answered all of my questions the shipment came when you said it would. The thermostat was missing from the shipment and you sent one right out. Thank you for being a customer friendly company.
Tim M.

Phil wrote:
Thank you again, further noting that I really appreciate you & your associates attention to detail & quality of service... Still looking forward to our long-term business relationship...

Don C. from VINCENNES, IN. wrote:
You recently called to find out if I was satisfied with my purchase,
yes very much so. The heat pumps are in service and seem to work
well. I found your staff very helpful and willing to accommodate, I
will definitely use you in the future if I have needs and will also
recommend you if the opportunity arises. Thank you. Don C.

Bill B. from Bixby, OK. wrote:
You guys sold me a packaged heat pump/AC system this spring. You've followed up by phone twice, but we haven't talked. I just wanted to say how thankful I am for you guys! The unit arrived exactly as promised, and not a minute late! The unit went in exactly as planned. It is quiet,cools perfectly, and I couldn't be happier! Thanks!! Bill B.

Gary J. from Roseville, CA. wrote:
My heater works great! Thanks

Janet H from TN, wrote:
The unit arrived with lightening fast speed! Thanks so much.

Beverly P. from Dallas, TX. wrote:
Thank you - it is now installed and the LOVE IT! And.............the neighbor wants one now! So I will give her your information.

Jamie S. from Longlake, NY wrote:

Hi folks, just wanted to let you know that the furnace arrived safe and sound, no damage to the packaging. I won't be able to hook it up until next month when the contractor can come.
Thanks for your quick delivery - it came on the day you said it would, that's rare these days. Most online companies don't give a rat's *** after the charge is made, it's refreshing to deal with people who mean what they say.----jamie .

Bill B. from Bixby, OK wrote:

You and your team are the best! It is always my pleasure to work with you all. Thanks a million for your help with my most recent order. Both heat pumps are purring perfectly … at last!

Jim C. from Richland, WA wrote:
Thanks guys,
We were at 18 degrees (probably below 10 with wind chill) this morning and with a little help from my pellet stove the new McQuay system was keeping the house at 72.

Eric from TN wrote:
Units are working great and appears to have cut my utility bill by about 25% plus keeping house warmer. In hind site w/ the 95% rating I could have down sized the units by 20%. But they sure heat the house and business fast, makes the wife happy. Also got rebate checks totaling $500 from local utility. So looking at a 3 year payback (did all labor myself).
Thanks again,

Leslie and Jerry C. from Mansfield, OH wrote:


Charles S. from Signal Mtn., TN wrote:

Thank you for the fast delivery and the professional manner that you handled the transaction. The installation went smoothly, the equipment was as expected, and I will return.

Maxine J. from Havana, AR wrote:
I was a little leary of buying a heat pump over the internet. I bought one from ingrams , one of the reasons was they are a member of the better business bureau. They also spent as much time as I wanted on the phone answering questions, they are very knowledgable. When I spoke to them on the phone, you could tell this is a family business. Everything went as promised. I was treated as a valued customer ,and when the deal was done I had some money coming back to me, it was sent immediately. You can buy with confidence, and I saved about $2000.00. It is nice to get a really good deal with great service. I would recommend them to ANYONE. Thanks Ingrams very much and God Bless.

Dave wrote:
I just wanted to drop a line and tell you, my heat pump system has been working great.
Thank you all for all your help in getting this order to me.
Jeff D. from WETUMPKA, AL wrote:
I got the unit today, Friday, the day after I ordered it. Wow, very fast shipping. Unit looks good. We'll be installed tomorrow hopefully. Thanks Jeff

JD from Georgetown,Texas:
The system works great! it's quiet too and I love the way it's starts up and shuts down gradually.
I turned OFF the 2-ton system in the 700SF great room, ran the ceiling fan and opened the two french doors connect to the main house.
Also turned off the 1.5 ton system upstairs, opened all the doors and turned the HVAC fan from auto to on.
Temps in both locations were 76-77 degrees and the main thermostat for the new system read 75 and I set to 72.
It took two hours to bring it down 3 degrees and now in the great room it reads 74 and upstairs 73! The upstairs number is hard to believe, but today is a cloudy, rain day and not hot outside.
This 3.5 ton system is cooling all 3300 SF by itself. On hot days we can run the other systems and the heat pump should have no problem during central TX winters again handling the whole house.

Thanks for all your help on this system -
Your customer service was excellent throughout the process, from the purchase decision to filing the UPS claim and the wiring diagrams.
BTW, the AC guy spent 10-15 minutes trying to find something wrong with my wiring.
Thanks again. JD

Kevin F. from Lake Ozark, MO.
I recently purchased a heat pump from your business and wanted to let you know that the unit is installed and working well. I appreciate your assistance in the endevor and feel that your company offers a great product with excellent service. I have passed your name around to my friends and plan on doing so in the future. I just wanted to say thank you for offering great service.

Thank you,

Kevin J. F
Lake Ozark, Mo

Mr. Smith wrote:
I recently purchased a Goodman 4 ton unit from Ingrams supply. Then I picked up my unit from Ingrams It works great!!!! Thanks to the people in both locations, my hvac issue's are resolved. Everyone was very proffessional and caring about all my needs. Since I just had my 10th surgery I was not albe to do any lifting. The crew at Ingrams supply did all the lifting and could not have been any better to me. I feel very "BLESSED" to have purchased the unit at a good price with such a friendly and helpful staff. Buy the way, my installer was able to connect up the unit without any problems.
Thank you very much.

Wissel D. from Lebanon, Ohio wrote:
Your delivery was JUST as you promised! Very good service! I expected this to be really heavy but it was shipped on one pallet in two pieces. With a good hand-truck I was able to split-off and maneuver the pieces myself with no help. I dropped the condenser on the pad, and hooked it up minus the line set. I tore out the old air handler and dropped the new one in about the right location. I contacted an HVAC guy I know who works for a big company and asked him if he wanted some green on the side. Sure he said! I went inside and with an HVAC guy we did some creative duct work. Then we ran the line set. He pulled a vacuum on same to check for leaks, charged her up and bingo…instant cold. I gave the HVAC guy about $500 cash for coming out right away and he was so happy he bought a round of beer at the pub. All told I got under $3K in this…which is MUCH better than the $6K to $7K these guys nickel and dime a bill up too. This Goodman rocks !! I told my wife, “Honey…you don’t need an excuse anymore. You really will be frigid.” D. Wissel, Lebanon, Ohio

Melvin R. from Gloucester, VA wrote:
I just want to thank you for your great service. I am pleased with my Goodman heatpump. Everyone there was very helpful and I say thank you very much!!!

Ed. M from Farmington, ME wrote:

Just wanted to let you know that the filter rack worked perfectly. My geothermal system is heating my house and the temperature last night was below 0 degrees. My house is over 3000 sq ft.and my electric bill for the month of December was $150 over what I paid last year. Compared with oil I save at least $450 and it is less than the cost of heating with wood without all the mess and work. Needless to say I am very happy with my system. At some point, I will need to add some way to heat hot water (we are still using the old oil boiler until the tank is empty) and a small propane furnace to help the geothermal on the coldest days. I am thinking of and on demand hot water system but I would be interested in any suggestions that you might have.
Thanks for sticking with me after the sale.
Mr. Miller

Jennifer M. wrote:
My system works great. This was my first house & I hadn't been in it a year when the AC busted. I didn't have a lot of cash at my disposal and I
appreciate how much you helped me save.


Russell M. wrote:
Just wanted to confirm shipment received. Very fast shipping and the carrier did a great job of handling with care!! I'll be intouch after installation. Thanks again, Russell M.

Paul R. wrote from Olmsted OH:

I was a little weary of making a purchase this big over the internet....but eveyone there made it a great experience....After instalation i neded one part to be replaced, when i called they didn\'t need anything they had shipped me the part asap... These people were there through the whole installation process... Thanks and keep up the good work.


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